Message Size Constraints on Discourse Planning
in Synchronous Computer-Mediated Communication
Cech, C.G., & Condon, S.L. (1998).
Behavior Research Methods, Instruments,
& Computers, 30, 255-263
Abstract
Three groups of 20 dyads planned the MTV Music Video Awards
Show over computers. The groups varied in whether they could send
4-line, 10-line, or 18-line messages, in part to examine whether increased
planning efficiency in computer- mediated communication reflects communication
strategies associated with constraints on message size. The results
demonstrate that increased efficiency is not a function of such design
features as the maximum message that may be sent. However, the subjects
in the 4-line condition sent shorter messages to one another, were less
likely to engage in a strategy of making multiple suggestions that required
a single assent, and were more likely to differ in the relative proportion
of their contributions to the discourse. The subjects in the
10-line condition had shorter maximum messages (and proportionately more
disfluencies) than those in the 18-line condition, despite the finding
that the maximum messages of the latter would have also fit within 10 lines.
Thus, the results also support a claim that size of the text window may
result in different discourse management strategies, and may influence
an initial discourse planning stage.